Frequently Asked Questions
Everything you need to know about bringing BEAM into your home.
What is the typical shipping timeframe for furniture?
Most in-stock items ship within 3-5 business days. For larger furniture pieces requiring white-glove delivery, please allow 2-3 weeks for transit and scheduling.
Do you offer a warranty on your home goods?
Yes, all BEAM furniture comes with a limited 1-year warranty covering manufacturing defects and structural integrity under normal residential use.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made or final sale items are not eligible for return.
How can I track my order?
Once your order ships, you will receive an email with a tracking link. You can also monitor your delivery status by logging into your account on our website.
Are your materials sustainably sourced?
Sustainability is a core value at BEAM. We prioritize FSC-certified woods, recycled textiles, and eco-friendly finishes across our entire product catalog.
What payment methods do you accept?
We accept all major credit cards, PayPal, and interest-free financing options through Affirm and Klarna for larger home investments.